Help

Support

Last updated: October 26, 2026

Stuck, found a bug, or have a question about your plan? Email hello@lazur.app and a real person will reply, usually within a day. You can also send feedback from the Lazur app on your Mac.

Getting started on your Mac

  • Download Lazur from the download page, open it and sign in with Google from the notch.
  • Lazur asks for Microphone, Accessibility and Screen Recording. If a step doesn't work, check those in System Settings → Privacy & Security, then quit and reopen Lazur.
  • Hold fn to dictate anywhere. Hold your command shortcut to ask about your screen. Settings → General → Restart onboarding walks you through it again.

The Chrome extension

  • The extension lets Lazur's background jobs work in Chrome, in their own "Lazur" tab group, so you can watch every step.
  • It only talks to the Lazur app on your own Mac (127.0.0.1). If the toolbar icon says Lazur isn't open, open the Mac app and Chrome reconnects on its own.
  • It never reads your passwords. When a site needs you to sign in or confirm something, Lazur asks you to step in.
  • What the extension can access is described in our Privacy Policy.

Plans and billing

  • Your 7-day Pro trial starts the first time you use the Mac app.
  • Plans and prices are on the pricing page. You can manage or cancel your subscription from your account dashboard.
  • Billing question or refund request? Email hello@lazur.app from the address you signed up with.

Reporting a bug

Tell us what you did, what you expected and what happened, plus your macOS version and Lazur version (shown in Lazur's Settings). Please don't send passwords or other sensitive information.